Install failed

Topics: Developer Forum, User Forum
Jan 8, 2011 at 5:01 AM

Hi All

I thought I would give this a go so I installed this on 2k3 server, the install when ok,  I did nothing else. But I then decided to change the install path of for IIRF so I clicked on .msi file again and clicked on remove. It said the IIRF was removed successfully. I then clicked on the .msi file to reinstall in a new location but the install file would still only give me the option of repairing or removing IIRF. I tried removing again and got an error saying it ended prematurely because of an error. I then tried to repair and got an error saying "failed whist processing webfilters -2147024894.

I am no stuck in this endless loop where I can not uninstall or reinstall IIRF.

Any ideas ?

Thanks

Slug

Coordinator
Jan 8, 2011 at 11:34 AM
Edited Jan 8, 2011 at 11:36 AM

That's unfortunate.

I would like to have a log of the failed uninstall session.  you can generate this by running the msi from the command line, like this:

msiexec /u  IIRF2.1.msi  /l*v msilog.log

Then post the msilog.log file here.

 

After that, try using MSIZAP to remove an unwanted MSI that isn't cooperating.

http://msdn.microsoft.com/en-us/library/aa370523(VS.85).aspx